Please use the following information to identify how you can contact us.
Countrywide Assured plc now administers policies that were originally issued by three different Companies, and you will need to get in touch with the correct administration centre to enable us to help you with your query.
Please select who your policy was originally issued by:
Telephone calls may be monitored and/or recorded to enable us to improve our service to you.
Alternatively, you can write to us at:
Customer Services Department
Countrywide Assured plc
Harbour House
Portway
Preston
Lancashire
PR2 2PR
If you wish to contact us online, please complete our contact form. This is only in relation to an original Countrywide Assured or Premium Life policy.
IMPORTANT:
The information you send to Countrywide Assured is encrypted which means that your details will be transmitted to us securely. However, information transmitted from Countrywide Assured to your e-mail address cannot be transmitted securely.
For this reason we will not transmit your private or confidential information to you by e-mail.
Alternatively, you can write to us at:
Countrywide Assured plc
PO Box 2923
Romford
RM7 1PE
If your policy number is in any of the following formats then you should use the contact details below.
Please call our Customer Helpline FREE on 0800 085 2385 (Monday to Friday 9.00 a.m. – 5.00 p.m.)
Telephone calls may be monitored and/or recorded to enable us to improve our service to you.
Alternatively, you can write to us at:
Customer Services
Countrywide Assured plc
PO BOX 1050
Cheltenham
GL50 9DJ
Alternatively, you can write to us at:
Customer Services
Countrywide Assured plc
PO Box 2923
Romford
RM7 1PE
Alternatively, you can write to us at:
Customer Services
Countrywide Assured plc
PO Box 1013
St. Albans
AL1 9NF
Telephone calls may be monitored and/or recorded to enable us to improve our service to you.
Call charges will vary
Alternatively, you can write to us at the address given below:
Please write to our Customer Services Department at:
Countrywide Assured plc
PO Box 2923
Romford
RM7 1PE
Alternatively, you can write to us at the address given below:
Please write to our Customer Services Department at:
Countrywide Assured plc
PO Box 1014
St. Albans
AL1 9NG
Telephone calls may be monitored and/or recorded to enable us to improve our service to you.
Call charges may vary.
Countrywide Assured plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.