Our purpose and values

Our purpose and values

Chesnara’s culture and values underpin how we run our business responsibly.

ESTABLISHED AND PROVEN CULTURE

Our long-established and proven culture and values underpin the delivery of our core strategic objectives. Risk management is at the heart of our robust governance framework and delivering a just transition to a sustainable group is a key basis of our strategy. Our values are strongly influenced by our responsibility to our key stakeholders including policyholders, regulators, employees, our investors and the planet.

The values that drive us forward

Our strategic focus has enabled us to deliver a growing dividend and a robust and stable solvency position for more than 20 years and we look forward with confidence in our ability to continue this delivery in the future. This is driven by our strategy pillars.

Maintain adequate financial resources

Maintain adequate financial resources

Effective capital management underpins all of our cultural and strategic objectives. We consider financial stability to be a key aspect of treating customers fairly.

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Fair treatment of customers

The fair treatment of customers across the group is our primary responsibility. It also promotes stronger relationships with our customers, distributors and regulators. When applying the terms of our customer contracts, including guidance from local regulators such as Consumer Duty in the UK, we place a high priority on ensuring good outcomes for our customers.

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Provide a competitive return to our shareholders

As a public company, it is imperative that we offer an attractive investment proposition. Given the majority of our shareholders hold our shares through income funds, it is important that we deliver an attractive and sustainable dividend. We also recognise the benefit of being a low-maintenance investment, offering clarity and consistency of performance.

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Robust regulatory compliance

Working constructively with our regulators and complying with regulatory requirements is imperative to the delivery of our objectives. Chesnara's directors share the regulators' desire for robust and responsible governance.

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Responsible risk-based management

Risk-taking is a key part of our business model. Taking the right risks and managing them well is essential to our success. We achieve this by understanding the key risk drivers of our business plan and strategy, and by making sure we monitor these risks and take appropriate risk-based decisions in a timely fashion, for the benefit of all our stakeholders.


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A just transition to a sustainable group

A just transition to a sustainable group is a key basis of our strategy. We are committed to ensuring our operations and investments are sustainable and that sustainability is at the heart of our decision-making across the group.

Governance principles

Our governance principles provide a framework to manage the business responsibly, with structures and processes designed to ensure accountability, transparency, compliance with the law, and responsiveness to our stakeholders.

A track record built on discipline

A track record built on discipline

Our investment proposition combines consistent capital generation, reliable dividend growth and a strategic approach to acquisitions that has delivered value for shareholders year after year.

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About us

Our strategic objectives

Our governance principles